If complainants have concerns about the manner in which their complaints have been handled by the Press Complaints Commission, they can write (within one month of the conclusion of the complaint) to the Independent Reviewer (formerly the Charter Commissioner). The Independent Reviewer will investigate the matter and report any findings and recommendations to the Commission. He does not deal with appeals against the substance of any decision by the Commission.
You can contact the Independent Reviewer by writing to:
The Independent Reviewer
London EC1N 2JD
e mail: firstname.lastname@example.org
The current Independent Reviewer is: