Press Complaints Commission
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PCC Secretariat

The PCC’s Secretariat undertakes all the day-to-day work of the Commission. It is responsible for dealing with all mediated complaints, which principally involves liaison between editors and complainants. There are presently 15 members of the Secretariat, none of whom has ever been employed as a journalist. This ensures that the PCC is able to operate independently of the industry it has been charged to regulate.


Michael McManus
Executive Director (Transition) (click here for biographical notes for Michael)

Kim Baxter
PA to the Chairman and Executive Director (Transition)


Charlotte Dewar
Director of Complaints and Pre-publication Services (click here for biographical notes for Charlotte)

Elizabeth Cobbe
Complaints Officer

Ben Gallop
Complaints Officer

James Garmston
Complaints Officer

Sean Goldstein
Complaints Officer

Robyn Kelly
Complaints Officer

Bianca Strohmann
Complaints Officer


Lauren Hay
Complaints Assistant

Mel Huggett
Receptionist/Complaints Handler

Jae Shannon

Simon Yip
Complaints Coordinator


Sam Falk
Policy and Transition Officer

Tonia Milton
Information and Events Manager