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Complainant Name:
Ms Lorraine Whitehouse

Clauses Noted: 1, 3

Publication: The Sun

Complaint:
Ms Lorraine Whitehouse, Director of Communications, Royal Mail, complained on behalf of a Royal Mail employee who is undergoing gender therapy, that an article about the employee's change of dress contained inaccuracies and represented an intrusion into her privacy.

Resolution:
The newspaper wrote a private letter to the employee explaining how they considered the matter to be in the public domain, but apologising that the report had caused her embarrasment.

Report: 48



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