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Complainant Name:
Ms Lynn Mitchell manager of Oakwood Community Centre

Clauses Noted: 1

Publication: Derby Telegraph

Complaint:
Ms Lynn Mitchell, manager of Oakwood Community Centre in Derby, complained that an article had inaccurately stated that she had banned a Brownie group from using the premises.

Resolution:
The newspaper wrote a letter of apology to the complainant explaining how the accuracy had arisen, published a correction and apology, and undertook to review its procedures in dealing with direct complaints.

Report: 55



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