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Complainant Name:
Mr Ian Grigg-Spall, Director of Studies at the Kent Law School

Clauses Noted: 1

Publication: The Independent

Complaint:
Mr Ian Grigg-Spall, Director of Studies at the Kent Law School, complained that an article in the newspaper’s online University Guide was misleading when it did not state that the Teaching Quality Assessment (TQA) scores were up to ten years out-of-date.

Resolution:
The complainant was resolved when the newspaper amended its website to address the complainant’s concerns and added a link to the Quality Assurance Agency (QAA) website to encourage readers to consult it for more up-to-date information.

Report: 64



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