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Complainant Name:
Ms Catherine Will

Clauses Noted: 3

Publication: Oban Times

Complaint:
Ms Catherine Will of Ross-shire complained that the newspaper had printed her name and home telephone number without permission. She also complained on behalf of a number of others to whom the same thing had happened.

Resolution:
The matter was resolved when the editor of the newspaper wrote to all those whose details had been published to apologise for the distress caused by the inadvertent appearance of their names and telephone numbers. He indicated that the newspaper had reviewed its pre-press procedures and taken action to reduce the opportunity for the circumstances that led to the error being repeated.

Report: 65



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