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Complainant Name:
Mrs K Crossley

Clauses Noted: 3

Publication: Halifax Evening Courier

Complaint:

Mrs K Crossley of Halifax complained that an article invaded her familyís privacy when it stated their name and full address in addition to publishing a photograph of the house. The complainant was concerned that this had happened despite requests for the newspaper not to do so.

Resolution:

The complaint was resolved when the newspaper amended its records to reflect the complainantís position and gave assurances that none of the information provided would be used without her express permission. The newspaper also explained why it considered it necessary to identify the complainantís precise location and apologised if the complainant found the initial tone of the correspondence aggressive.

Report: 66



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