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Complainant Name:
Mrs Angharad Lynch

Clauses Noted: 1

Publication: The Sunday Times

Complaint:

Mrs Angharad Lynch, Communications Manager of Solihull Metropolitan Borough Council, complained that an article had stated that six workers who had been used to plant three trees on a green in Sheldon, Birmingham were employed by Solihull Council. In fact, they were contractors employed by Birmingham City Council on a fixed price basis. This error was repeated in the newspaper on a subsequent occasion, despite it having been warned in advance as to the inaccuracy.

Resolution:

The complaint was resolved when the newspaper indicated that it had published a correction in regard to the initial inaccuracy. However, its databases had not been amended to prevent republication. It therefore published a second correction and ensured that the databases were amended.

Report: 65



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