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Complainant Name:
Mrs D Cronogue

Clauses Noted: 5

Publication: Evening Chronicle (Newcastle upon Tyne)

Complaint:
Mrs D Cronogue, of Newcastle Upon Tyne, complained that an article reporting that a body was found underneath the Tyne Bridge included an image of the covered body. The complainant was the deceased manís mother and saw the article before the Police had informed her of her sonís death.

Resolution:
The editor sent the complainant a detailed letter of apology and a bunch of flowers. He sent a memo to the members of staff who had included this picture to prevent a similar situation from occurring in the future. The editor also provided a written undertaking not to publish the image under complaint again.

Report: 67



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