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Complainant Name:
Mr Eric Richard

Clauses Noted: 1, 5

Publication: Bromley Express

Complaint:
Mr Eric Richard complained, through Mr Robin McGibbon of Celebrity Features, that an article on the death of his grandson in the Asian tsunami disaster was inaccurate and, as such, intruded into his family’s grief.

Resolution:
The complaint was resolved when the newspaper published a follow-up article in which the inaccuracies were corrected. The editor also wrote privately to the complainant to apologise for any distress caused.

Report: 69



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