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Complainant Name:
Ms Jacqui Hanson

Clauses Noted: 1

Publication: Daily Mail

Complaint:
Ms Jacqui Hanson, from the Corporate Communications department of Cheshire Constabulary, expressed concern that a journalist had visited a family home having been informed by police that the family did not wish to speak to the media.

Resolution:
The complaint was resolved when the newspaper confirmed its position on such requests to desist, making clear that they will always be taken into consideration provided that they come from a person formally authorised by the family. It indicated that any decisions about contacting families in such circumstances would now be referred to a higher level within the newspaper.

Report: 71



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