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Complainant Name:
Mrs Alicia Monks

Clauses Noted: 1, 5

Publication: Lancaster Guardian

Mrs Alicia Monks complained that an article contained a number of inaccuracies, including that Paul Monks was not made redundant, but took voluntary redundancy. She also said that the article had caused great distress to herself and her daughter.

The complaint was resolved when the newspaper sent a personal letter to the complainant, apologising for any upset caused by the article and for the inaccuracy with reference to Mr Monks redundancy.

Report: 72

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