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Complainant Name:
Mr Mark Cowan

Clauses Noted: 1

Publication: Daily Record

Complaint:

Mr Mark Cowan of Glasgow complained on behalf of the family of Janette Law. The newspaper had reported that Ms Law (Mr Cowan’s mother-in-law) suffered from dementia and had been incapable of looking after herself before she died. The complainant said neither of these things was true.

Resolution:
The newspaper published a letter from Ms Law’s family which read: "Janette Law was a loving mother, sister and wife. In the summer you reported that Janette suffered from dementia, which was simply wrong. You also printed that she was incapable of looking after herself before she died. This was also false and caused enormous distress to Janette’s family who still grieve her sad loss. It is a shame you chose to rely on information that was so wide of the mark and that led to so many people being deeply hurt." This was followed by an editorial note which read: "We are happy to provide the opportunity to set the record straight. At the time of publication we had no reason to doubt our source as other than reliable."

Report: 72



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