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Complainant Name:
Mr Andrew Riccio

Clauses Noted: 1

Publication: Bristol Evening Post

Complaint:

Mr Andrew Riccio complained that an article reporting that a man was being taken to court over his refusal to pay a bill for roofing repairs was misleading in its failure to mention that a reduced offer had been made to the man by the complainant's company.

Resolution:

The complaint was resolved when the newspaper published a clarification making clear that the complainant's company had offered to accept payment of funds received by the man from his insurance company, which would have ensured that the man would not have to pay the excess required under the terms of his insurance policy.

Report: 73



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