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Complainant Name:
Captain Anna Cliff

Clauses Noted: 1

Publication: The Mail on Sunday

Complaint:

Captain Anna Cliff complained that an article written in the first person on her behalf contained a number of inaccuracies, exaggerations and embellishments with reference to the time that she had spent serving in Iraq. As a result, the article had made her seem incompetent and unprofessional. The complainant contended that the version of the article that had been read to her over the telephone by the reporter was not the one that appeared in the newspaper.

Resolution:

The complaint was resolved when the newspaper amended its records with the concerns the complainant had raised, and removed it from all external databases and websites. It also sent a personal letter of apology to the complainant.

Report: 73



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