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Complainant Name:
Mrs Patricia Bernal

Clauses Noted: 1

Publication: Grazia

Complaint:

Mrs Patricia Bernal complained that an article which contained her account of Mothers Day, six months after her daughter’s murder, contained inaccuracies. She said that although the article was read out to her over the telephone, it was done so quickly and, whilst she may have overlooked certain details, she felt that the published article did not accurately represent her daughter’s personality and the situation with which she had to deal. She was also particularly concerned that the manner in which her reaction to her daughter’s death had been reported in the article was ‘totally fabricated’. She expressed her wish to prevent the article being used by any other publication.

Resolution:

The magazine sought to express how upset and disappointed the Grazia team was that the complainant had been caused further distress by the article’s publication. The complaint was resolved when the magazine made clear that it had no intention of republishing the story, or syndicating it, in the future.

Report: 73



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