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Complainant Name:
Mrs Christine Robinson

Clauses Noted: 5

Publication: Milton Keynes Citizen

Complaint:

Mrs Christine Robinson of Milton Keynes explained that her husband had died in a tragic accident involving the collapse of scaffolding. She complained that an article reporting that a new hotel would open in the place where the accident took place insensitively stated that ‘some good at least will emerge from the tragedy’. The complainant was further distressed when the newspaper published a follow-up apology which referred to her husband as ‘the dead man’ rather than ‘the deceased’.

The complainant said she did not mind the newspaper writing about her husband or his death but found the wording used in the article and subsequent apology very upsetting.

The editor of the newspaper stood by the article but offered the complainant a full and unequivocal apology if the words had caused her family further upset.

Resolution:

The complaint was resolved when a statement of the complainant’s concerns was published on the PCC website.

Report: 73



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