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Complainant Name:
A woman

Clauses Noted: 1, 5, 8

Publication: Daily Mail

Complaint:

A woman complained that a photograph of her receiving medical attention after she had been shot at a tourist site in Jordan had been published without consent and had intruded into her privacy at a time of shock in breach of Clause 3 (Privacy) and Clause 5 (Intrusion into grief or shock). The complainant also alleged that a reporter from the newspaper had entered her private room in hospital and questioned her in breach of Clause 8 (Hospitals).

Resolution:

The newspaper considered that the information it had published about the complainant was in the public interest and did not constitute a breach of the Code. In addition, it denied that its reporter had approached the complainant directly in hospital, although she had asked for permission to speak to her through British Embassy staff. The complainant found the newspaper’s response, which contradicted her claims, upsetting. In her view, it had failed to acknowledge the distress suffered or accept any responsibility for it. The complainant did not consider that she was in a position to pursue the matter but wished for a summary of her concerns to appear on the PCC website.

Report: 74



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