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Complainant Name:
A woman

Clauses Noted: 1, 3

Publication: Liverpool Echo

Complaint:

A woman from Liverpool complained that an article about her experience of drug addiction identified her after she had been given assurances that she would remain anonymous. She was also concerned that the positioning of a photograph of her and her son next to an article about babies of addicts suffering heroin withdrawal symptoms would mislead readers into thinking her child was one of those born addicted.

Resolution:

The matter was resolved when the newspaper apologised sincerely for inadvertently causing distress to the complainant. It acknowledged that the photograph it had published of her and her son had not been darkened sufficiently to maintain their anonymity; the image and other information about the complainant was removed from the newspaper’s website. The newspaper did not consider the article was misleading and noted that there had been some degree of misunderstanding about what material it intended to publish.

Report: 74



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