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Complainant Name:
Mr Gary Ward

Clauses Noted: 1

Publication: News of the World

Complaint:

Mr Gary Ward, Sales Manager of Herb UK, complained that a reader’s letter about Herbatint Haircolour Gel was inaccurate when it stated that the product contained “herbal colourings”.

Resolution:

The complaint was resolved when the newspaper published the following text:

“A reader’s letter on October 29 stated that Herbatint Haircolour Gel contained “herbal” hair colourings. We would like to make clear that this product contains PPDs, as do most hair dyes”.

Report: 74



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