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Complainant Name:
Mr Brian Williams

Clauses Noted: 1

Publication: The Mail on Sunday


Mr Brian Williams of Lockerbie complained that an article on the cost of Patientline services in hospitals contained inaccuracies.


The complaint was resolved when the newspaper published the following correction:

On January 21, in an article on the costs associated with the Patientline television and phone service in hospital wards, we overstated the company's prices. In fact a day's TV costs £3.50 and outgoing phone calls to landlines are 10p a minute, not £10 per day for each.

Report: 75

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