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Complainant Name:
Joga Singh

Clauses Noted: 1, 3, 6

Publication: Northants Evening Telegraph

Complaint:

Joga Singh of Kettering complained that the newspaper had published the same photograph of his family on two occasions – six months apart – to illustrate the problem of parents parking on double yellow lines. He said he felt his family were being targeted by the newspaper and that his children’s faces were recognisable from the photograph. Furthermore, he raised concerns that readers would have been misled to believe that his wife continually parked illegally.

Resolution:

The newspaper made the point that no permission was required for taking photographs in public places and the picture under dispute concerned an issue which was in the public interest. However, he could understand why the complainant was upset and offered his assurances that his family was in no way being targeted.

The complaint was resolved when the newspaper wrote a private letter of apology to the complainant and published a clarification with the following wording:

The Evening Telegraph has been running a campaign highlighting traffic issues outside schools. During the campaign we published a photograph of a car parked near Park Road School in Kettering which was on double yellows. The same photograph was reprinted at a later date to illustrate a similar issue that did not involve this car. We apologise for identifying the people and the car number plate and are sorry if this has caused any problems within the family involved.

Report: 75



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