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Complainant Name:
A woman

Clauses Noted: 1

Publication: Richmond and Twickenham Times


A woman complained that the newspaper had published a photograph of her whilst she was removing graffiti from a bus stop and inaccurately suggested that she was in fact the perpetrator of the vandalism.


The complaint was resolved when the newspaper published a correction and apology, which the complainant had requested to be anonymous. The wording was as follows:

Further to an article and photograph published on 26 June headlined Pensioners a graffiti pest, we would like to make clear the lady in the photograph was removing graffiti from the bus shelter, and certainly not vandalising it.

In fact, this person often takes it upon herself to remove graffiti in her local community and, as such, is an example to us all. The Richmond & Twickenham Times would like to place on record its admiration and respect for her actions long may she continue in her quest to defeat this anti-social behaviour.

We, of course, respect her request to remain anonymous but, at the same time, would pledge to support her whenever possible in the future.

We apologise to the lady concerned for any confusion caused by this matter.

Report: 75

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