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Complainant Name:
Christopher Edgerton

Clauses Noted: 1

Publication: Kenilworth Weekly News

Complaint:

Christopher Edgerton of Kenilworth complained about a reader’s letter that was published as part of a local debate on the traffic congestion caused by parents parking during the school run. A letter was published from a woman who described the aggressive behaviour of a local resident who was mowing the verge when she picked up her son. The woman said she had reported the resident – who was not named in the letter – to the police who paid him a visit.

The complainant felt that readers of the letter would incorrectly assume that he was the unnamed resident, as he had publicly spoken out about the parking habits of parents, and he had received a visit from the police on a separate matter (which was resolved amicably). He also raised concerns that the police had told him that they had no formal record of making any such visit as described in the reader’s letter.

Resolution:

The editor first apologised to the complainant for failing to respond to the concerns he had raised with the newspaper directly. He also reassured the complainant that he had spoken to the author of the letter who had confirmed that the complainant was not the unnamed resident she had described. The editor agreed to annotate the newspaper’s records with a note of the complainant’s concerns. The complainant agreed to resolve his complaint on this basis.

Report: 75



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