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Complainant Name:
Mrs Margaret McCluskey

Clauses Noted: 4

Publication: Daily Record

Complaint:

Mrs Margaret McCluskey of Bellshill complained about an article that was published after she received a visit from a freelance reporter to discuss the critical comments she had made about the priest who took the service at her husband’s funeral.

The complainant said that, although she knew the man was a reporter when she invited him into her home, she spoke to him only because he would listen to her at a time when she was extremely vulnerable and consumed by grief. She said that she did not realise the conversation would lead to a published article.

Resolution:

The managing editor of the newspaper wrote to the complainant to explain how the article came to be published and to apologise that it had furthered her sorrow at a time of grief. The complainant accepted the newspaper’s apology making clear that she could understand its position and clarified that her concerns rested with the individual reporter, rather than the newspaper. The complaint was resolved on this basis.

Report: 76



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