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Complainant Name:
Reliance Custodial Services

Clauses Noted: 1

Publication: Scottish Sun

Complaint:

Mr Jim Greenoak, Operations Director (Scotland) of Reliance Custodial Services, complained that an article about one of the company’s employees – who also worked as a steward at Celtic Football Club – contained inaccuracies.

Resolution:

The complaint was resolved when the newspaper published the following letter from the complainant in addition to writing to him a private letter of apology:

‘Further to your report about a steward at Parkhead also employed by Reliance Custodial Services (Oct 9), he has not been asked to give up his job at the stadium and is not a supervisor but a Prison Custody Officer. Our staff are highly trained to prevent prisoners escaping and a recent report by Her Majesty’s Chief Inspector of Prisons stated Reliance Custodial Services deserve enormous credit for the professional way it carries out the Prison Escort Service’.

Report: 76



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