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Complainant Name:
Paul Frayne

Clauses Noted: 1, 5

Publication: Daily Mirror

Complaint:

Paul Frayne of Lancashire complained about an article which reported on the death of his nephew, Ryan Frayne, in Australia. The complainant raised concerns about the following issues: that the article speculated that his nephew had left the country because of an accident; that it speculated that he had killed himself through a drug overdose; and that it described him as a “killer driver” when the incident in which he had been involved had been an accident – despite the tragic consequences.

Resolution:

The newspaper explained that the New South Wales police had informed it that Ryan had passed away as a result of a lethal dose of heroin. The newspaper offered, however, to publish a correction if this position proved to be inaccurate after investigation. The newspaper also explained that the agency which supplied the story had indicated to it that he had left the UK to start a new life partly because of his past troubles.

That said, the newspaper acknowledged the concerns raised by the complainant and agreed to take the following action: mark the newspaper’s electronic archives to reflect the dispute over the accuracy of the article; remove the online article from its website; and write a letter of apology to the complainant’s family apologising for any inaccuracies in the article and for the upset caused to them. The complaint was resolved on this basis.

Report: 76



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