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Complainant Name:
Ms Vicki Sivess

Clauses Noted: 1

Publication: Shropshire Star

Complaint:

Ms Vicki Sivess complained that an article reporting on an incident involving her husband’s car – which caught fire in the local town – contained inaccuracies. She made the following specific points: that the fire was contained under the car’s bonnet and only one small flame was visible for a short period of time; that all the debris was removed by her husband and the fire brigade; and that the cause of the fire was unknown.

Resolution:

The editor of the newspaper sought to explain that the information for the article had been obtained from the local fire brigade. However, in light of the complainant’s comments, the newspaper agreed to clarify the circumstances of the incident and published the following clarification:

Further to an article headlined "vehicle is engulfed in flames" (27/12) we have been asked to point out that the incident - the exact cause of which has yet to be determined - involved only a small flame and the car owner helped clear up the debris."

The complainant was resolved on that basis.

Report: 76



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