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Complainant Name:
Steve Brookstein

Clauses Noted: 1

Publication: Now Magazine (online)

Complaint:

Steve Brookstein, the musician, complained that an article had inaccurately portrayed a performance he had given at a Jazz club. He raised the following specific issues: that the venue was described as a pizza parlour when it was the Pizza Express Jazz Club; that he was described as “slamming” Leon Jackson – the latest “X Factor” winner – as “crud” when he had been obviously joking and had also complimented Leon on his voice; and that the article had given the inaccurate impression that he had given an interview to the magazine.

Resolution:

The magazine sought to explain that the information for the article was obtained from a report in another publication. It made clear that the day after it was published, complaints were received from fans about the manner in which the complainant’s gig had been portrayed. The magazine immediately amended the online copy to take account of the three points of complaint. The complainant indicated that he was happy to resolve his complaint on this basis.

Report: 76



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