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Complainant Name:
Ms Lisa Mowe

Clauses Noted: 1, 10

Publication: Sunday Mercury

Complaint:

Ms Lisa Mowe, Deputy News and PR Manager for Warwickshire Fire and Rescue Service, complained that the newspaper had claimed in a front-page headline that it was reporting the “shocking truth” of the last moments of a tragic incident. In fact, the report contained conjecture about what had happened; the truth would only be established following the official inquiry. She was also concerned about manner in which a reporter had contacted a fire-fighter.

Resolution:

The complaint was resolved when the newspaper annotated its records to make clear preferred contact methods of the Fire and Rescue Service and the factual point that an inquiry would establish precisely what had happened during the incident.

Report: 77



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