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Complainant Name:
Mrs Marie Forna-Smith

Clauses Noted: 1

Publication: The Citizen (Gloucester)

Complaint:

Mrs Marie Foran-Smith complained that the newspaper had identified her mother, who died following a fire in her home, the day after the incident. This meant that her father learned of the tragedy by reading the paper early the next morning. The complainant was concerned that the newspaper had released the information before the next of kin had been informed. She regretted that, due to the concern caused by this, the family had been unable to place a notice about the death in a subsequent edition of the newspaper.

Resolution:

The complaint was resolved when the newspaper published the following apology:

The Citizen would like to apologise to the family of Mrs Ann Heathfield, who died after a fire at her Longlevens. Gloucester home, which was reported in The Citizen on January 26, 2008.The identification of Mrs Heathfield was not formally issued by the emergency services until after The Citizen’s report on the tragedy occurred. We would wish to apologise to members of her family who first read about Mrs Heathfield’s death in our edition of Saturday, Jan 26 – the fire at her home had occurred earlier the previous day.

Report: 77



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