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Complainant Name:
Mr and Mrs Mutter

Clauses Noted: 1, 3, 10

Publication: Daily Mail

Complaint:

Mr and Mrs Mutter complained through Everys Solicitors that an article on the newspaper’s website reporting that the complainants were suing the owners of a pub had quoted the witness statement of Mrs Mutter, despite the fact that it had not been heard in court. Further, the solicitors argued that the article had inaccurately implied that the complainants’ objection was to smokers being in the yard, when in fact they had objected to – amongst other things – excessive noise and mess.

Resolution:

The complaint was resolved when the newspaper annotated its cuttings and databases with the points the complainant had raised and removed the article from its website.

Report: 77



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