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Complainant Name:
Mr Nigel Jordan

Clauses Noted: 1, 3

Publication: Daily Mail

Complaint:

Mr Nigel Jordan, a senior civil servant, complained through Russell Jones and Walker that a newspaper article on the subject of data loss by HMRC in October 2007 inaccurately suggested that he was aware of the decision to send the entire child benefits database to London in March 2007 (and that, therefore, he was culpable for the October loss). It also included personal details about him taken from the Friends Reunited website.

Resolution:

The complaint was resolved when the newspaper removed references to the complainant from its online archive and published the following apology:

“Further to coverage in this newspaper and others during November 2007 about the loss by HRMC of the child benefits database, we would like to make clear that Nigel Jordan – a senior civil servant named in connection with this matter – was not aware (either in March or October 2007) of any plans to send the entire database to London. This has been confirmed in the recent Poynter Review, which cleared him of responsibility for the loss. We apologise to Mr Jordan for our suggestions to the contrary and for publishing personal details about him in connection with this story.”

Report: 77



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