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Complainant Name:
Ms Surinder Dhingra

Clauses Noted: 3

Publication: Ilford Recorder

Complaint:

Ms Surinder Dhingra complained that the newspaper had named her as one of the clients of a drama therapist, who had been suspended from the Health Professions Council register. She had been kept anonymous in the hearing, and was distressed to see her name and details of her experience in the newspaper.

Resolution:

The complaint was resolved when the newspaper paid a contribution to the complainant’s legal costs, made a donation to charity and published the following apology:


“In an article published on August 9th, we reported that drama therapist Derek Gale had been suspended from the Health Professions Council register for posing a "significant potential risk of harm to clients". We named Ms Surinder Dhingra as one of his clients, and included some personal information about her. We apologise for causing her and her family distress.”

Report: 77



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