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Complainant Name:
Carol Colins

Clauses Noted: 5

Publication: Daily Mail

Complaint:

Carol Colins, a friend of Shaun Dykes’ family, complained (with the permission of his mother) that an article reporting on his suicide was accompanied by a photograph of Shaun in a state of despair shortly before he jumped from a building. The complainant made clear that she was very happy with the content of the article which expressed horror at the abuse Shaun had received from members of the crowd.

Resolution:

The newspaper apologised to the complainant for the distress caused by the publication of the photograph. It made clear, however, that the incident took place in public and was a story with great public interest. The photograph – obtained from an agency – was not taken on a phone camera and none of the jeering crowd benefitted from the photograph.


The complainant said she and Shaun’s family appreciated the newspaper’s apology and explanation and were willing to conclude the matter on that basis.

Report: 78



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