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Complainant Name:
A woman

Clauses Noted: 1

Publication: News of the World

Complaint:

A woman complained that an article which related to Gary Glitterís release from prison had quoted her inaccurately and had featured a photograph of her without consent. She was also concerned about the manner in which she had been approached by the newspaper.

Resolution:

The complaint was resolved when the newspaper wrote a private letter of apology to the complainant, making clear that it was never its intention to upset her through its enquiries or coverage. It amended its internal records to reflect the complainantís position and gave an assurance that it would not republish the disputed quotations or contact her in the future. The newspaper also made a donation to charity on the complainantís behalf.

Report: 78



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