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Complainant Name:
Mr Richard Hall

Clauses Noted: 1

Publication: Which?

Complaint:

Mr Richard Hall of Bath complained that the magazine had published inaccurate data on the market share, sources and environmental costs of bottled water.

Resolution:

The complaint was resolved when the magazine offered to publish the following clarification:

Still waters donít run cheap, August 2008, page 33.

We reported that an estimated two gallons of water are wasted for every gallon of water purified to put into a bottle. We would like to clarify that purified water is different to natural mineral water and spring water and accounts for a very small proportion of the bottled water sold in the United Kingdom.

Report: 79



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