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Complainant Name:
Mr Richard Hall

Clauses Noted: 1

Publication: Which?


Mr Richard Hall of Bath complained that the magazine had published inaccurate data on the market share, sources and environmental costs of bottled water.


The complaint was resolved when the magazine offered to publish the following clarification:

Still waters dont run cheap, August 2008, page 33.

We reported that an estimated two gallons of water are wasted for every gallon of water purified to put into a bottle. We would like to clarify that purified water is different to natural mineral water and spring water and accounts for a very small proportion of the bottled water sold in the United Kingdom.

Report: 79

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