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Complainant Name:
Mrs Zoe Hadden

Clauses Noted: 5, 6

Publication: Gloucestershire Echo

Complaint:

Mrs Zoe Hadden of Cheltenham – whose husband had recently died – complained that the newspaper had published a photograph of her husband and their three year old son without her consent. She was also concerned that the newspaper had taken and published a photograph of the mourners at her husband’s funeral.

Resolution:

The editor apologised for the distress caused to the complainant, and explained that the complainant’s mother-in-law had provided the newspaper with the photograph and given permission for a photographer to attend the funeral. While he did not accept that the newspaper had breached the Code, the editor accepted that it would have been better to have sought the explicit permission of the complainant for publication of a photograph of her husband and her son; the newspaper undertook to make such endeavours if a similar situation arose in the future. It also removed the articles from its website. The complaint was resolved on this basis.

Report: 79



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