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Complainant Name:
Mr Peter Edwards

Clauses Noted: 1

Publication: All About Soap

Complaint:

Mr Peter Edwards complained that the front cover of the magazine had misleadingly carried the headline “Jacksons Reunited!”, in reference to the family in Eastenders. The article made clear that the reunification of the family was only a rumour that the programme makers had denied.

Resolution:

The complaint was resolved when the magazine – which argued that many of its stories dealt overtly with speculation and gossip about readers’ favourite shows – made clear that it took on board the complainant’s comments, refunded the cover price and provided him with a six-month free subscription.

Report: 79



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