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Complainant Name:
Mr Nigel Green

Clauses Noted: 3

Publication: Herald Express (Torquay)

Complaint:

Mr Nigel Green of Teignmouth complained that the newspaper's coverage of the demise of his estate agency had intruded into his private life: his full home address - as well as a photograph of the driveway leading to his property - had been published. The complainant argued that the sale of his home was a private matter and was not connected to the demise of his business. He also said that he had been subjected to a number of phone calls from journalists at the newspaper, which he considered to constitute harassment.

Resolution:

On the matter of the phone calls, the editor's position was that the complainant had been contacted twice by journalists, and that he had spoken willingly on both occasions. He argued that there had not been any additional calls. While the editor did not accept that the publication of the complainant's address constituted an intrusion into his private life, he removed the house name and number from the online version of the article as a gesture of goodwill. The complaint was resolved on that basis.

Report: 79



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