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Complainant Name:
Ms Helen Shann

Clauses Noted: 1

Publication: Closer


Ms Helen Shann of Berkhamsted complained that the magazine had published an article, both in print and online, that included inaccurate information regarding the diagnosis and treatment of diabetes.


The magazine did not consider that there had been a breach of the Code and as a gesture to the complaint published a letter from her (which was approved by a representative from Diabetes UK) in the following terms:

My teenage niece has type 1 diabetes, and often these days reports link increasing cases of diabetes to obesity. I want people to realise that not everyone with diabetes is overweight. Its true that type 2 diabetes can sometimes be prevented through lifestyle changes, but type 1 is thought to develop due to a virus or infection. It cant be prevented and is treated with insulin injections. Its troubling when people assume someone with type 1 is either obese or on drugs when they are seen administering insulin - this can be upsetting for people who have the condition through sheer bad luck. Visit for more info.

Report: 79

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