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Complainant Name:
Lawrence Colton

Clauses Noted: 1

Publication: The Sentinel (Staffordshire)

Complaint:

Lawrence Colton, owner of LTR Recovery, complained - via Whiteheads Solicitors - that the newspaper had published an opinion piece featuring a photograph of one of his recovery vehicles towing a car and claiming that his company was the sole private contractor used by police to tow away and impound cars when this was not the case. He also said that the article wrongly implied that the company had made a large amount of money from the operation.

Resolution:

The complaint was resolved when the newspaper published the following clarification and apology with equal prominence to the original article:

Mike Wolfe's column of 1 April included a photograph of a tow-truck owned by contractor LTR Recovery. We have been asked to point out that LTR was one of three contractors used in a police operation which resulted in 22 vehicles being seized by police. Of these, seven vehicles were impounded by LTR, for which the contractor was paid a total of 750. This fee is in accordance with the terms of the Road Traffic Act of 1988. We are happy to clarify these points and apologise for omitting these facts from our original piece.

Report: 80



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