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Complainant Name:
Benefits and Work Publishing Ltd

Clauses Noted: 1

Publication: Sunday Express

Complaint:

Holiday Whitehead and Steve Donnison complained to the Press Complaints Commission on behalf of Benefits and Work Publishing Ltd. They were concerned that the newspaper had published an article that wrongly claimed the Benefits and Work website had been designed to help people cheat the benefits system.

Resolution:

The complaint was resolved when the newspaper's editor sent a personal letter of apology to the complainants stating that while the Benefits and Work website could be of use to bogus claimants, he accepted that its intention was clearly to provide valuable assistance to genuine claimants. He apologised for any incorrect impression given by the piece.

Date Published: 04/03/2010



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