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Complainant Name:
Ms Christine Rowlands

Clauses Noted: 1

Publication: Liverpool Daily Post


Ms Christine Rowlands of Bristol complained that, in reporting the withdrawal of allegations against a director of the National Register of Public Service Interpreters, the newspaper had given the misleading impression that allegations regarding breaches of Data Protection law had also been proven to be false.


The complaint was resolved when the newspaper agreed to publish the following statement:

Data dispute

In our article "Wirral interpreter wins £30,000 damages" (October 8), we reported that Mrs Jan Cambridge had been wrongly accused of selling data. References to this sale formed part of allegations made against Mrs Cambridge by the GMB Union that she had abused her position while a director of NRPSI Ltd. These allegations were subsequently retracted by the GMB and Mrs Cambridge received damages and an apology. However, we wish to make it clear that it is not in dispute that data was made available, under the licensing arrangements in place at the time, not only to public services but also to private companies appointed as their intermediaries. A review by the Information Commissioner found that this was unlikely to have been in compliance with the Data Protection Act 1998, but took no further action as he was satisfied the appropriate remedial steps had been taken.

Date Published: 27/01/2010

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