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Complainant Name:
Ms Janette Plummer

Clauses Noted: 1

Publication: Sunday Express

Complaint:

Ms Janette Plummer of Brighton complained that an article reporting that the Child Support Agency had been accused of threatening to take her daughter's pony to help pay money that her ex-partner owed her contained a number of inaccuracies. In particular, she said that the article contained the incorrect claim that a court order prevented her from having access to her daughter. She was also concerned that the coverage misrepresented her ex-partner's true financial position, thereby creating unjustified public sympathy for him.

Resolution:

While the complainant had outstanding concerns, particularly relating to the terms in which her ex-partner's financial position had been described, she accepted the publication of the following correction as a resolution to her complaint:

Our article of 6 September (CSA ‘trying to grab my pony to pay father's bill') reported that the Child Support Agency had been accused of threatening to take a child's pony to help pay the money that her father David Chapelhow owed to her mother Janette Plummer. In the article, we stated that a court order prevented Ms Plummer from having access to her daughter. We acknowledge that this is not the case, and apologise to Ms Plummer for any distress caused by the inaccuracy.

Date Published: 18/02/2010



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