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Complainant Name:
Miss Angela Fitzgibbon

Clauses Noted: 1, 5

Publication: The Daily Telegraph

Complaint:

Miss Angela Fitzgibbon complained that she and her partner had learned of the death of her grandmother as a result of enquiries made by a reporter of her neighbours. Further, the resulting article had contained inaccuracies about her grandmother.

Resolution:

The newspaper wrote to the complainant to explain what had happened and apologised unreservedly, on its own behalf and on behalf of the agency reporter involved, for having compounded the distress caused by her bereavement. The newspaper also amended the article on its website in response to the complainant's concerns about two inaccuracies regarding her grandmother's health.

Date Published: 29/04/2010



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