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Complainant Name:
Timothy Cowen

Clauses Noted: 1

Publication: West End Extra

Complaint:

Timothy Cowen complained to the Press Complaints Commission that the newspaper had published an article headlined "City Hall parking crisis deepens - critics fear flaws in re-awarding lucrative contract to NSL Services could cost taxpayers 1m" which wrongly suggested that NSL Services was involved in a fraud probe.

Resolution:

The newspaper accepted that the article should have made clear that the investigation - which subsequently found no case to answer - involved Westminster council's parking department and not the contractor, NSL. The PCC negotiated the amendment of the online article and the complaint was resolved when the newspaper worked directly with the complainant to agree a wording for a published correction.

Date Published: 18/06/2010



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