Press Complaints Commission
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Complainant Name:
Duncan McGraw

Clauses Noted: 1

Publication: Daily Mail

Complaint:

Duncan McGraw complained to the Press Complaints Commission on behalf of FirstGroup PLC that the newspaper had failed to take care not to publish inaccurate information in an article reporting a claim that one of the company's bus drivers had refused entry to a child because he was wearing a replica England football shirt.

Resolution:

The matter was resolved privately between the two parties following the complaint to the PCC. The newspaper removed the article from its website and circulated a note asking its journalists not to repeat the allegations and to contact the company about any similar stories in future.

Date Published: 30/07/2010



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