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Complainant Name:
Duncan McGraw

Clauses Noted: 1

Publication: Daily Mail


Duncan McGraw complained to the Press Complaints Commission on behalf of FirstGroup PLC that the newspaper had failed to take care not to publish inaccurate information in an article reporting a claim that one of the company's bus drivers had refused entry to a child because he was wearing a replica England football shirt.


The matter was resolved privately between the two parties following the complaint to the PCC. The newspaper removed the article from its website and circulated a note asking its journalists not to repeat the allegations and to contact the company about any similar stories in future.

Date Published: 30/07/2010

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