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Complainant Name:
Ms Jo Margetson

Clauses Noted: 1, 3

Publication: Press Association

Complaint:

Ms Jo Margetson complained to the Press Complaints Commission that an article, which reported that she had been the subject of a lewd remark in an incident involving an airport scanner, contained inaccuracies. Ms Margetson said she had originally complained to her employer about the misuse of body scanner equipment (which had been used to image her without her knowledge or consent) not about lewd comments (though she was not allowed to clarify precise details). The incident had taken place when the complainant was, unknowingly, in a position whereby her body was viewable by the scanner. The complainant made clear she had not sought to give her story to the media and had not accepted any payment for information.

Resolution:

After the PCC initiated an investigation, the agency, which had followed up the original story in the Sun, apologised to the complainant for any mistakes its copy had contained. It also took note of the complainant's account (above) of what had actually happened during the incident. The complaint was resolved on this basis.

Date Published: 16/07/2010



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