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Complainant Name:
John Brocklehurst

Clauses Noted: 1

Publication: The Mail on Sunday


John Brocklehurst complained to the Press Complaints Commission that the newspaper had published an article reporting the development of the new BBC Media City North site that was accompanied by a misleading photograph. The complainant said the image used was at least nine months out of date and misrepresented the current situation at the site as all building work had, in fact, been completed.


The newspaper admitted that the photograph was published in error and it apologised to the complainant if he had found it misleading. The complaint was resolved when the newspaper explained that prior to receiving a complaint via the PCC it had taken the following remedial action: a reader's letter on the subject had been published; the image was removed from the newspaper's website; and the newspaper's archive was annotated with a warning message to ensure that the error is not repeated in future. The complainant was content with the newspaper's prompt response.

Date Published: 30/09/2010

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